01
Capture checkout leads
Save customer name, email, phone, address and product context while an order is still incomplete.
Why store owners use it
A practical abandoned checkout recovery workflow inside WordPress.
The plugin helps you understand where a potential order stopped, retain the useful checkout context, and take a human follow-up action. It is designed for WooCommerce stores that prefer a simple self-hosted solution.
02
Match completed orders
Use a checkout session first, then the newest eligible email or phone match when session data is unavailable.
03
Recover with context
Open WhatsApp or email with editable templates, product details and the store name already prepared.
Core features
Built for real WooCommerce checkout recovery.
Classic and Block Checkout
Works with both common WooCommerce checkout experiences and includes a cart fallback for product detection.
Admin recovery dashboard
Review incomplete and manually completed records, open products, call customers, view maps, delete rows or export CSV.
Privacy-minded controls
Uses nonces, input limits, IP-based request throttling and configurable retention cleanup for stored records.
Free GitHub updates
Public versioned releases provide WordPress update notifications. The administrator approves every update.
Editable messages
Customize WhatsApp and email templates with customer, product, site and date placeholders.
No activation barrier
No license key, paid activation, account connection or hidden remote license check is required.
How it works
From checkout field to recovery action.
1. Customer starts checkout
A private session identifier connects the browser journey without putting personal data inside the identifier.
2. Context is saved
Sanitized checkout fields and product details are saved to the store's own WordPress database.
3. Order is matched
When the customer completes payment, the newest eligible incomplete record is marked complete.
4. Admin follows up
Use WhatsApp, email, phone, map, product link or CSV export from the dashboard.
Free means free. This plugin does not require a license key, activation key, paid plan or remote license server. WordPress's normal plugin activation is used only to create or repair the local table and schedule maintenance.
Frequently asked questions
Common questions about the free WooCommerce plugin.
Is Incomplete Orders Tracker free?
Yes. It is free to use and does not require a license key, paid activation, account connection or remote licensing service.
Does it support WooCommerce Block Checkout?
Yes. It supports Classic Checkout and WooCommerce Block Checkout, with session-first order matching and recent email or phone fallback matching.
How do updates work?
New versioned GitHub Releases provide update metadata and a ZIP file. WordPress shows an update notification and the administrator approves the update.
Is customer data sent to GitHub?
No. Checkout data is stored in the store's own WordPress database. GitHub is used only for public version metadata and release downloads.
Start today
Download the free plugin and make incomplete checkout recovery easier.
Read the complete documentation, install the plugin on a staging site, and share feedback through GitHub Issues. For WordPress security, migration, development, speed and SEO services, visit DevJoynal.
Created by Joynal AbdinWordPress development, security, migration, performance and SEO at devjoynal.com.